Frequently Asked Questions by Homeowner's Associations
Q: How would you handle a water penetration problem?
A: Windows are not always the solution to a water penetration problem. A qualified Woodland sales representative will be able to advise you of the proper solution.
Q: Why do I need a qualified engineer when considering to replace windows and doors?
A: Many times an engineer has seen and observed water penetration on the envelope of buildings and can advise you of what the problem is and how to solve it for a nominal cost.
Q: Do I have to check with my association on what type of windows and/or doors can be installed before I sign a contract?
A: It is homeowner responsibility to do their due-diligence and check with their association and get approved before a contract is signed. It is best to obtain a trail of approval from the association to the property manager.
Q: Do you talk to associations on behalf of a homeowner?
A: Yes, we would encourage homeowners to put us in touch with your board members so that we can make sure we are in compliance with any specifications they may have. We will also assist them in writing specifications for your association. Our Homeowner's Association experts know all the requirements that your board may not be aware of such as design pressures, architectural details or variation in standard colors or custom colors. With Woodland's assistance, we will make sure your home looks as though the windows and/or doors were never replaced.
Q: I live in Chicago and face Lake Michigan on the 30th floor; can I use wood windows in my openings?
A: In most cases, when you are facing waterfronts, there are specific requirements that must be followed otherwise you may potentially have windows that will not perform properly due to the positive and negative pressures caused by the lakefront. In most cases, when you are 10 floors or higher you will need a commercial grade aluminum window and Woodland Windows and Doors offers products from manufacturers such as Quaker Windows and Wojan Windows.
Q: Will the new windows be installed from the inside or outside of the building?
A: Many companies will install windows from the interior. This keeps the cost down but significantly reduces the quality of the installation. The best way to install window is from the exterior. The advantage of installing windows from the exterior is that the risk of damage done to elevators, hallways, and the interior of the home and furniture is reduced. We will install windows from the exterior as conditions allow.
Q: Will you come and present your product solutions to our board?
A: Absolutely, we will come and educate your board on all of the options they have for window or patio door project. Woodland offers an array of high quality windows and doors that are all energy star certified.
Q: What sets Woodland Windows and Doors apart from other window and door replacement companies?
A: At Woodland, we employ all of our own W-2 installers. Our installers pull up to your property in Woodland owned installation trucks equipped with all the materials and tools necessary to complete you job efficiently. Many companies will tell you they have their own installers, but really have subcontractors that install regularly for them.
Q: Why should I be concerned about having a subcontractor install windows and doors in my home?
A: A homeowner takes on the liability of an installer does not have current workers compensation insurance. Subcontractors become a separate entity of the retailer you are signing your contract with, making you fully responsible for injuries that may occur on your property. Secondly, they are paid 'piece work' which means that they supply things like caulk, insulation, interior casing, etc. In most cases, the less material they use the more money the subcontractor will make. Also, the more openings they install in one day, the more money the subcontractor will make therefore the quality of the work is compromised.
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With over 400 custom sized windows, 180 patio doors and masonry repairs needed in conjunction with the window installations, it was very important we find the right people to work with. After evaluating several window companies and their offerings, it was clear WWD had the knowledge, the product and the interest in us to take on our project. The WWD crew worked well with our mason contractor and Phase One was completed without issues on time and on budget. We look forward to working with the WWD team again and have already approved the contract for Phase Two of our project.
Wayne Rosmis, Association President, One Bloomingdale Place