Warranty

Product Warranty

Warranty information shown is a synopsis of some of our vendor’s warranties. Please visit their websites for more detailed information.

Marvin Warranty - www.marvin.com

All windows and doors made by Marvin are covered by a limited warranty guaranteeing they’ll remain free from defects in manufacturing, materials, and workmanship for up to 10 years from the purchase date.

Marvin also offers a special 20-year warranty on our insulating glass, protecting it against visible obstruction caused by a failure of the insulating glass air seal.

Marvin Entry Doors:

This limited warranty is extended to the end user of Marvin Entry Doors. During the term of this limited warranty, your Marvin products are warranted to be free from defects in manufacturing, materials and workmanship. If such a defect appears during the term of this warranty, Marvin will, t its option (1) repair the defective product, (2) replace the defective materials or (3) refund your purchase price. If repair or replacement is elected, Marvin will not be responsible for installation or refinishing of replacement parts.

This limited warranty is valid for (1) year from the date your Marvin Entry Door product was originally purchased and is subject to the further Conditions and Exclusions set forth below. The replacement products (including upgrades thereto) furnished pursuant to this warranty will be covered for the remainder of the warranty period of the original product.

Insulating Glass Warranty:

The insulating glass in your Marvin Products is warranted against visible obstruction thru the glass caused by a failure of the insulating glass air seal for a period of five (5) years from the date of original purchase. In the event visible obstruction occurs within the five years, Marvin will, at its option, provide replacement insulating glass. Marvin will not be responsible for installation or refinishing of these replacement parts. Special glass and glazing are warranted against manufacturing defects for one (1) year from the original purchase date.

Andersen Warranty – www.andersenwindows.com

Andersen windows and doors are covered by our exclusive Owner-to-Owner® limited warranty. Most other window warranties end with a home is sold, but our coverage – 20 years on glass, 10 on non-glass parts is completely transferable from each owner to the next. And, because it is not prorated, the coverage offers full benefits, year after year, owner after owner, so it can add real value when you decide to sell your home. Plus, we have one of the largest service networks in the industry, so help is always there if you need it.

Milgard Warranty – www.milgard.com

You’ll notice our residential window warranty isn’t a “limited warranty” or a “limited lifetime warranty.” It’s a “Full Lifetime Warranty” for as long as you own and reside in your home. The distinctions that full warranties meet certain federal minimum standards for written warranties on consumer products while limited warranties do not. This means that, among other thins, under a full warranty, the warrantor must repair or replace the products at no charge to the consumer, and may only refund the purchase price in fulfillment of the warranty when that’s what the consumer requests. In contrast, under a limited warranty, the warrantor may charge service costs and fees related to repair or replacement. And even if parts and labor are provided at no charge under the limited warranty, the limited warrantor may reserve the right to refund the purchase price to the consumer in fulfillment of the warranty rather than making the repairs of replacing the products at no charge.

At Milgard, we stand behind every window and patio door we build. If something covered by our Full Lifetime Warranty needs attention, Milgard’s factory-trained technicians go out and make it right. Our window warranty promises that we will repair or replace any defective window, door or skylight free of cost to the original homeowner-parts and labor included. If repair is not commercially practical or cannot be made in a timely fashion, we will replace the product at no charge unless you request a refund of the purchase price instead. As an added benefit, if you sell your home, Milgard will automatically extend full warranty coverage for 10 years from the effective date of the original warranty to the successive owners, free of charge.

Pella Window & Doors Warranty – www.pella.com

This limited Warranty applies only to the follow Pella products: wood windows, wood patio doors and skylights (“Covered Pella Products”). Pella makes the following exclusive express Limited Warranties for Pella products installed within the United States and Canada, subject to the stated conditions and limitations.

• Transferable limited warranties for glass, workmanship and materials for specified Pella products.
• Non Glass Components – Transferable Ten Year Limited Warranty
• Nonlaminated Glass – Transferable Twenty Year Limited Warranty
• Laminated Glass – Transferable Ten Year Limited Warranty
• EnduraClad Plus Exterior Paint – Twenty Year Limited Warranty
• Seacoast Exterior Paint – Transferable Ten Year Limited Warranty
• Vivid View® High-Transparency Screen – Five Year Limited Warranty
• Decorative Between-the-Glass Panel – Transferable Two Year Limited Warranty
• Exterior Surround Made with AZEK® Trim – Transferable Twenty Five Limited Warranty
• Interior Factory Finish – Two Year Limited Warranty

Fiberglass or steel entry door systems have a Limited Lifetime Warranty & Finish Limited Warranty

This limited Warranty applies only to Pella fiberglass or steel entry door systems doors, Door frames with the Pella AdvantagePlus™ protection system, sidelights and transoms (“Covered Pella Products”). Pella makes the following exclusive express Limited Warranties for Pella fiberglass or steel entry door system products installed within the United States and Canada, subject to the stated conditions and limitations. This Limited Lifetime Warranty is not transferable.

• Limited lifetime warranties for products installed in owner-occupied single family homes.
• Non-glass Material and Workmanship – Nontransferable Limited Lifetime Warranty
• Wood Frame - Ten-Year Limited Warranty
• Removable Wood Grilles, Door Hinges, Hardware and Door-Frame Weatherstripping - Ten Year Limited Warranty
• Non-decorative Glass Transferable - Twenty Year Limited Warranty
• Decorative Glass Transferable - 10 Year Warranty
• Blinds or Shades Sealed Between Insulating Glass – Transferable Five Year Limited Warranty
• Decorative Metal Accents and Wrought Iron Options – Transferable Two Year Limited Warranty

Limited warranties for products installed in multi-residential and/or commercial applications. This Limited Warranty applies only to Pella entry door systems door panels and Pella entry door system frames with the Pella AdvantagePlus™ protection system installed in other than owner-occupied single-family homes, subject to the stated conditions and limitations.

• Non-glass Materials and Workmanship – One Year Limited Warranty
• Decorative and Non-decorative Glass – Five Year Limited Warranty
• Pella Fiberglass or steel entry door systems factory-finish – Two Year Limited Warranty
• Pella Wood Entry Door - Limited Warranty and Factory-Finish Limited Warranty
• Non-glass Materials and Workmanship – Nontransferable Limited Warranty

Pella warrants that the non-glass components of its Pella Wood Entry Doors shall be free of manufacturing defects in material or workmanship that significantly impair their proper operation and function for two years from the date of sale by Pella or its authorized dealer. Should the warranted wood entry door be found to contain defects in materials or workmanship as installed in its original door opening occurring within two years from the date of sale by Pella or its authorized Dealer, Pella shall, and at its sole option: 1) repair or replace defects, material or workmanship that significantly impairs the proper operation and function (with cost of labor being included within two years of the date of sale by Pella or its authorized dealers) or 2) refund the original purchase price. Grilles or any other alterations not installed by Pella Corporation may void this warranty. This Limited Warranty on Non-glass Components does not apply to hardware finishes.

Non-Decorative and Decorative Glass – Ten Year Limited Warranty

Pella warrants that all the glass (clear insulated and decorative insulated) shall be free from premature failure or permanent material obstruction of vision due to a failure of the glass seal for ten years from the date of sale by Pella or its authorized dealer. If Pella is given notice of a glass defect occurring within 10 years of the date of sale by Pella or its authorized dealer, Pella shall, as its sole option: 1) repair or replace the defective glass (with the cost of labor being included within two years of the date of sale by Pella or its authorized dealer) or 2) refund the original purchase price.

Pella Wood Entry Doors Factory Finish – Limited

Pella makes the following exclusive express Finish Warranty for Wood Entry Door Factory-Finished Products, subject to the stated conditions and limitations. Pella warrants that all factory-applied finishes to door panels or door frames by Pella Corporation will be free of any “Finish Defect” for a period of one year from the date of sale by Pella or a Pell-authorized dealers. A Finish Defect includes cracking, peeling, blistering, chalking, surface contaminant and smudges in excess of a numerical rating of six (6) when measured in accordance with the standard practice specified in ASTM D659 or fading or change in color in excess of five(5) “E” units (NBS), calculated in accordance with ASTM 2244. A Finish Defect does not include fading due to UV or sunlight exposure or variation in stain absorption due to grain, color and texture differences in the wood. If Pella is given notice of such Finish Defect within one year from the date of sale, Pella, shall, at its sole option: 1) refinish the product (the finish may not necessarily be the same finish as originally applied to the product), 2) furnish labor to replace or repair any defective finish workmanship (and provide replacement materials if Pella determines such materials are necessary to make the repairs) or 3) refund the original purchase price of the defective item in question. This Finish Warranty is provided to the original Buyer and may not be assigned or transferred, although the limitations of liability set forth herein apply to all sales and persons.

Therma-Tru – www.thermatru.com

Classis-Craft Entry Doors:

American Style Collection, Mahogany Collect, Rustic Collection, Oak Collection

Residential Warranty Holder: Lifetime from the date the Product was originally purchased from an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder: 3 years from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 3 year Warranty Period.

Fiber-Classic:

Residential Warranty Holder: Lifetime from the date the Product was originally purchased from an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder: 3 years from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 3 year Warranty Period.

Smooth-Star:

Residential Warranty Holder: Lifetime from the date the Product was originally purchased from an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder: 3 years from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 3 year Warranty Period.

ProEdge :

Residential Warranty Holder: 15 years from the date the Product was originally purchased from an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder: 1years from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 1 year Warranty Period.

Profiles:

Residential Warranty Holder: 10 years from the date the Product was originally purchased from an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder:

1 year from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 1 year Warranty Period.

Traditions:

Residential Warranty Holder: 5 years (10 years glass) from the earlier of the date the Product was originally purchased from the Seller or an authorized dealer. Not transferable.

Commercial/Multi-Resident Warranty Holder:

1 year from the earlier of the date Product was shipped from the Seller or an authorized dealer; transferable to a successor non-residential owner during and for any balance of the 1 year Warranty Period.